Untitled

faqs

Q: Where are you based?

A: We are based in Sydney


Q: What forms of payment do you accept?
A: We accept VISA, MasterCard, PayPal, or COD (‘Cash on Delivery’ if you choose to collect your order from us).


Q: What are your delivery limitations?
A: We deliver Australia Wide and will happily quote you on international delivery.


Q: What is the expected order processing time?
A: Order Processing is generally 4-5 working days plus shipping. If you require your order urgently, please do get in touch with us to discuss. A ‘rush’ fee may apply.


Q: If I would like decals or products delivered straight to the recipients, can you ship to multiple addresses?

A: Yes, however each order will need to be purchased separately as shipping will need to be charge separately. Alternatively, please get in touch with us and we can create the custom invoices for you.


Q: Do you make custom orders?
A: Absolutely. Please get in touch with us so we can customise something just for you!


Q: Do you offer ‘pick up’ from you?
A: Yes. If you are local to northern beaches sydney, we invite you to pick up from us.


Q: Can you change the font?
A: Yes. We offer a range of font styles, please visit our font page


Q: What colours can I choose from for my text?
A: We offer 25 colours which can be viewed on our colours page. 

 If we don’t have a colour that your desire, let us know and we will look for it

0431271299

©2019 by Danielle by design. Proudly created with Wix.com